Frequently Asked Questions
Q: Do you have a physical office location with a full time staff to answer my calls?
A: Yes. We're in a new building at 15010 A Circle in Omaha and have customer service reps available to answer your calls Monday through Friday. We also have an after-hours and emergency services number so that you can reach us when you need us.
Q: What is the warranty on your Sprinkler Systems?
A: The warranty period is five years for parts and two years for labor. There will be no hidden charge if you have a warranty issue. We use quality parts and polyethylene pipe and are 100% sure you won't have any problems. The warranty does not cover self-inflicted damage, (ex: run over head with snow blower or letting your pipes freeze in cold weather). The warranty is only valid if Quality Irrigation Winterizes or shows you how to Winterize your system properly.
Q: When you install the Sprinkler System, will the installation itself affect my yard?
A: We believe in up front honesty. All yards are different, and any adverse affects to the yard depend on the grass and soil condition at the time of Sprinkler System Installation. In most cases, the installation will not disrupt the condition of the yard. The better the condition of the yard when we start, the faster the yard will heal after the installation is complete. Tree roots may cause a problem with pipe depth if there are very large, older trees.
Q: How deep will the pipe be installed?
A: The pipe will be between 8" and 12" inches deep. If your yard has large trees the pipe may be planted shallower next to the trees to avoid damage to the root structure.
Q: Will I have to have my Sprinkler System drained and Winterized in the fall?
A: Yes. We provide the first Winterization for free and show you how the process works. After that, you can do it yourself or have us do it for you (see Sprinkler System Repair and Winterization page.)
Q: What can I expect to see for an increase in my water bill?
A: Your water bill may increase at first as a result of the extra watering cycles needed to heal the yard after the install. After the healing period, your water bill should be back to normal. Your Irrigation will be more efficient due to the equal coverage your Sprinkler System will provide.
Q: Who will locate my utility lines?
A: After receiving a deposit, Quality Irrigation will be responsible for contacting all major utility providers. The homeowner is responsible for marking all private lines including, but not limited to, electric dog fences, gas grill lines, outdoor lighting wire, pool lines, and drain tile. Quality Irrigation will not be held responsible for any unmarked lines or any utilities that are less than 8 inches underground.
Q: Is Quality Irrigation licensed?
A: Ryan Jardine, President, is licensed in Omaha, Bellevue and Hastings.
Q: Is Quality Irrigation fully insured?
A: Quality Irrigation is fully insured and bonded in Nebraska, Iowa and South Dakota.
Q: What happens if I decide to add more grass or more landscaping to my home after my system is installed?
A: Quality Irrigation will work with you to accommodate the new additions. When installing a new Sprinkler System, we leave room on each zone and on each controller for future changes.
Q: Do I have to be a current customer to receive service?
A: No, Quality Irrigation will service any existing Sprinkler System.
Q: Where has Quality Irrigation completed jobs?
A: Quality Irrigation has completed jobs in Nebraska, Iowa and South Dakota. Projects have been
completed in the following cities; Omaha, Bellevue, Blair, Papillion, LaVista, Gretna, Ralston, Elkhorn, Cedar Creek, Waterloo, Hastings, Utica, Lincoln, Basset, Des Moines, Sioux City, Honey Creek, South Sioux City.
Q: When do I water?
A: The best time to water your lawn is in the early morning hours, just before dawn. Watering in the morning means that when the sun rises and warms the grass, any excess water will evaporate. If you water in the late evening/night, the wetness of the grass will invite fungus, spore growth, and other problems.
Q: Does my lawn need watering?
A: Watering your lawn too often and too much can be just as detrimental as watering too little. Is your grass yellow, even though you water it daily? You're probably watering too much. Watering too often develops weak, shallow roots that will require you to keep watering constantly. What you want to develop is a deep root base, so that the lawn will need watering only when the rainfall isn't quite enough to satisfy the grass.
Learn the signs of a thirsty lawn. Your grass needs watering if:
- The blades turn a grayish-blue instead of a dark green.
- Walking across the lawn leaves footprints. Grass that doesn't spring up after walking across it is thirsty.
- The blades are rolling or starting to fold.
- A screwdriver won't go into the soil with gentle pressure.
Water your lawn deeply, and then keep an eye on it until you see signs that your lawn is getting thirsty. This will tell you how many days to go between watering sessions.
Q: How long do I leave the water on?
A: How much water your lawn needs depends on the type of soil you have, how dry your grass is, how much thatch the water has to soak through, and your sprinkler system's efficiency. For good root development, you need to water enough to penetrate 4-6 inches deep in the soil.
- Sandy or less compacted soils need less water because water sinks in quickly. One half inch of water is enough to seep down 4-6 inches.
- Compacted and clay soils need more water. It takes an inch of water to penetrate to the proper depth in heavier soils.
Remove thatch and aerate your lawn to get the best watering results. Then, find out how much water your sprinklers are putting down to get an idea of the amount of time you'll need to water for building deep root systems.
